Abstract
How does one successfully obtain assistance from individuals in other departments within the same company? It is important for departments to collaborate. Departments collaborate in both formal and informal settings. In this study it was established that companies continually trade off product quality, speed of delivery, and its associated costs to the provider and customer. The collaboration method of choice depends on the issue to resolve and the duration of the project at hand. The reasons why departments impede knowledge sharing were reviewed. Ways to encourage collaboration were addressed. A specific example using the Material Management and Accounting System as a way that information is shared across departments was explored to show the necessity of sharing information amongst departments.
Interdepartmental Collaboration
Introduction
Organizations are under increasing pressure to collaborate in order to improve performance. While collaboration is a popular, seemingly uncontroversial concept it often is difficult to implement. How does one successfully collaborate with individuals in other departments within the same organization? While collaboration is critical between individuals working within an organization it is especially complicated when the organization is geographically dispersed across sites within a single city, or across numerous states or countries. Let's look at what industry and a researcher say about interdepartmental collaboration.
Jason Compton wrote in Customer Relationship Management CRM Magazine, "Without collaboration across departments, and the ability to cross stovepipes with customer information, a successful CRM strategy is impossible," says Liz Shahnam, a vice president at Meta Grou ...