Apple Computer – 2005
Forest David: Francis Marion University
A. Case Abstract
Apple Computer, Inc. designs, manufactures, and markets personal computers (PCs) and related software, peripherals, and personal computing and communicating solutions. Apple is a member of the S&P 500 and the NASDAQ 100. Its products include the Macintosh line of desktop and notebook computers, the Mac OS X operating system, the iPod digital music player, and a portfolio of software and peripheral products for education, creative, consumer, and business customers. Apple sells its products through its online stores, direct sales force, third-party wholesalers and resellers, and its own retail stores. As of September 24, 2005, Apple operated 116 stores in the United States, and 8 additional stores in Canada, Japan, and the UK. In addition to its own hardware and software products, Apple’s retail stores carry a variety of third-party hardware and software products. Revenues for the period ending September 2005 were $13.9 billion, up 69 percent from September 2004 and up 124 percent from September 2003.
B. Vision Statement (proposed)
To become the global leader in computer and digital music products.
C. Mission Statement (actual)
Apple Computer is committed to protecting the environment, health and safety of our employees, customers and the global communities where we operate. We recognize that by integrating sound environmental, health and safety management practices into all aspects of our business, we can offer technologically innovative products and services while conserving and enhancing resources for future generations. Apple strives for continuous improvement in our environmental, health and safety managemen ...