Contents
Executive Summary 	 6
1.0 Business Overview 	 7
	1.1 objectives 	 7
	1.2 Mission Statement 	 7
	1.3 Anticipated start date 	 7
	1.4 Brief outline of business concept 	 7
	1.5 Management team background and experiences 	 7
2.0 Beneficiaries from this business 	 8
	2.1 Create job opportunities 	 8
	2.2 Community Development 	 8
	2.3 Human Development 	 8
3.0 Company Analysis 	 8
	3.1 Company ownership 	 8
	3.2 Legal Status 	 9
	3.3 Project summary 	 9
	3.4 Organization location 	 9
	3.5 Business Identity 	 9
4.0 Description of the Industry 	 9
	4.0 Characteristics of the Industry 	 9
	4.1 Main Competitors 	 10
	4.2 Motive to select this concept  	 10
	4.4 Technology and Innovation 	 10
	4.5 Opportunities 	 10
	4.6 Scopes and Areas 	 11
5.0 Services 	 11
	5.1 Services 	 11
	5.2 Sales literature 	 11
	5.3 Fulfillment 	 11
6.0 Management 	 12
	6.1 Organizational structure 	 12
	6.2 Human resources plan  	 13
	6.3 Customer service/support 	 13
	6.4 Facilities 	 13
7.0 Marketing Plan 	 13 
	7.1 Overall Market 	 13
	7.2 Target market and customers 	 14
7.3 Environment 	 14
7.4 Promotion Strategy and Implementation
		7.4.1 Networking and Referrals 	 14
		7.4.2 Traditional Advertising 	 14
		7.4.3 Web Promotion 	 14
		7.4.4 Creative non-traditional advertising 	 14
		7.4.5 Seminars 	 14
	7.5 Marketing Programmes 	 15
		7.5.1 Scholarships and Discounts 	 15
		7.5.2 Internships 	 15
7.6 Pricing Strategy 	 15
9.2.2 Advertising and promotion
9.2.3 Seminars
8.0 Sales forecasting 	 15
9.0 Financial Plan 	 16
	9.1 Start up a ...