mgmnt 210 essay
Table of Contents
Demonstrating Communication Skills ……………………………………………PG 3
Effective Orientation and Training Methods………………………………………PG 4
Improving Productivity for Teams. ……………………………………………… PG 12
Conducting Performance Appraisals………………………………………………PG 13
Resolving Conflict ………………………………………………………………...PG 14
Improving Employee Relations……………………………………………………PG 15
References………………………………………………………………………….PG 16
Demonstrating Communication Skills
Communication skills are one of the most important aspects to being a successful supervisor. Employees need to feel that they are heard and understood in the workplace. Important changes and upcoming events are accepted better when delivered by the supervisor in place of an email or newsletter. Building communication skills will give the employees a sense of understanding. Supervisors need to take the time to listen to the employees and give them a voice in the workplace. Toolkits that highlight core communication qualities are effective in communication training. In a new guide to developing such toolkits, author Andy Szpekman explains building competencies:
Four competencies necessary for effective communication:
· Insight is needed for planning performance goals and linking them to company priorities.
· Feedback and coaching are needed to pinpoint improvement opportunities and to help employees prepare for future assignments.
· Listening skills are necessary to draw information out of people and to probe the root cause of problems.
· Communicating – both orally and in writing – is key to shaping employee beliefs and attitudes (2006).
Effective Orientation and Training Methods
Orientation day 1:
· Welcome in the new h ...