Home Depot Inc.
In today’s busy world of rushing from one place to the next, most people have come to expect convenience and selection when it comes time to shop for goods and services. Especially when it pertains to shopping for items concerning customers’ physiological needs (as in where people live), corporations must offer good customer service and a wide variety of products at reasonable prices. Home Depot has over 22,200 stores located in over six different countries and is committed to offering the greatest home improvement shopping experience possible. With over 40,000 products varying by location and season, augmented by trademarks customer service and low prices, Home Depot accommodates all types of home improvement customers from expert to novice.
Founded in 1978, Home Depot has a vision on one-stop shopping for the “Do=it-yourself” customer. The first stores were huge warehouses stocked with thousands of parts, much larger than any competitor around. Not only was the product selection admirable, the customer associates were equipped with specific product knowledge that enabled them to handle any project question or concern a customer had. “Home Depot is still guided by those values established by its founders: excellent customer service, taking care of people entrepreneurial spirit, and respect for all people building strong relationships a doing things right, giving back to the communities and creating shareholder value” (Home Depot, 2007, pg 1).
“Home Depot is the fastest growing retailers in U.S. History.” (Home Depot, 2007 pg. 1) In 1981, the company went public on NASDAQ and later moved to the New York Stock Exchange in 1984. The 1980s and the 1990s spawned tremendous growth for the company with 1989 marking the celebration of its 100th ...