We all know how frustrating it can be to be hired for a job we know little about and be thrown in it without a clue as to how or what we need to do. The orientation and training of new employees when done properly can really help keep the moral of the employees high. When an employee is given the proper training it will save an untold amount of hours correcting errors, calming down other employee’s frustrations, and re-training. When given an explanation from the beginning of the companies’ policies, procedures and work ethics makes a big difference in a new employee’s attitude about the job.
Our orientation and training program will be able to effectively orientate and train the new employee’s in three days. The program will also cover the proper ways to handles the three critical aspects of their job for the company. With this program you will receive an in-depth look into proper procedures and policies to operate our computer system. We will also show you the proper ways to interact with our customers, and a basic knowledge of the products in the department you will be working in. To offer a little extra customer service we will also give you the basic knowledge of the store’s most popular products. This program is designed to let you feel more comfortable on the sales floor and offer excellent customer service.
The orientation program will start with a welcome to the company and an overview of the objectives and philosophy of the organization. Then we will introduce the new employees to the members of management and other employees in their department. The next thing we will go over is the chain of command. This will let them know who they need to talk to if there is a problem. Familiarizing the new employees with their job functions and responsibilities is ...