Business Case Template

Template - More Detailed Content
1. Strategic fit
Topic
Areas to consider
1.1 Business need
• Describe the business need that will be met by the project and why it is needed now – e.g. a new building to accommodate a call centre – to meet the needs of citizens requiring telephone support for enquiries; needed now because current facilities cannot cope with demand.
1.2 Organisational overview
• Describe the organisation’s main aims, organisational structure and key responsibilities.
• Describe the main aspects of the business strategy: strategic vision, strategic plan and continuing aims.
• Outline the main themes of the IT or estates strategy, where relevant (such as delivering information electronically to the public), key programmes and projects.
1.3 Contribution to key objectives
• Describe how this project will contribute to key objectives – e.g. ‘supports PSA target for X by providing Y’; ‘supports modernisation agenda by providing expert training for key staff in front line delivery’.
1.4 Stakeholders
• Outline the main stakeholder groups and their contribution to the project; note any potential conflicts between different stakeholder groups and their demands.
1.5 Existing arrangements
• Outline the current service delivery arrangements, major contracts with service providers, the in-house function, where applicable. Include details of technical standards where relevant and/or technical constraints that need to be addressed (such as refurbishment of a listed building; requirement to integrate with existing infrastructure).
1.6 Scope: minimum, desirable, and optional
• Summarise the potential scope of the project:
o do minimum (the minimum scope to meet the immediate business need)
o interm ...
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