Business Information
As a business owner, I know that information system is really an important tool for our business; using the right information at the right time can simplify our process, lower our cost and keep a high customer rating.
Thanks to the information system (IS) the gift basket store can control:
Employees: Using the information system (time clock), we can control the hour per employee, wages.
Inventory: This is a must do, because with a good inventory, we can order what is necessary without overstocking with too much merchandise; by reviewing our inventory and our sales, we can order a little bit more or less from a certain product depending of its cycle within the store.
Costumer Satisfactions: With a suggestion box in our store and a customer service link in our web-site we can gather data about our customers satisfaction so we can make changes if necessary.
Strategies: Gathering the right information at the right time and in the right hands, the information could be valuable to make new strategies to improve our services and products.
New methods to gather information like the internet have changed the way to do business since the 90's. Nowadays, businesses can benefit from that and our Gift Basket store is not the exception. The world wide web (www) is definitely a really good advantage for us, because we have created our web site with fully customizable products, where people can order their basket the way they want it or they can choose from one of our selected baskets. After the payment is received we offer two ways to receive the order: they can pick it up in our store or we can deliver the product to the customer's house. The internet expands our services beyond our community without investing in ...