Case: Kristen’S Cookie Company (A)

1. How long will it take you to fill a rush order?
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6

Dish Cookies onto Tray* 2

Put cookies in Oven, Set Timer & Temp. 1

Baking* 9

Remove cookies and cool 5

Bag cookies* 2

Accept payment 1


Total 26

* Per dozen cookies

2. How many orders can you fill in a night, assuming you are open four
hours each night?
If we use the capacity of the mixing bowl, which is 3 dozen cookies per cycle, we get a
different time.
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6
Same for 3 dozen: 6
Dish Cookies onto Tray 2
2x3=6
Put cookies in Oven, Set Timer & Temp. 1
1x3=3
Baking 9
9x3=27
Remove cookies and cool 5
Same for 3 dozen: 5
Bag cookies 2
2x3=6
Accept payment 1
Same for 3 dozen: 1

Total 54


If we produce 3 dozen cookies every 54 minutes, we will complete 240/54= 4,44 cycles
which is equivalent to 13,33 dozen cookies. Because there is no half cycle we need to round
down. We can produce 4 cycles which is equivalent to 12 dozen cookies in 4 hours.

3. How much of your own and your roommate's valuable time will it
take to fill each order?
Time used by me:
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6

Dish Cookies onto Tray 2

Total 8


Time used by my roommate:
Action Needed Time in min
Put cookies in Oven, Set Timer & Temp. 1

Bag cookies* 2

Accept payment 1

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