…Director
Management = Control; change outcomes are predictable and achievable
Change is a strategic choice & the survival and general well-being of the organisation depends on ‘it’
Assumes the change can be done, will work well, and the outcome will be ‘better’
‘N-step’ Theories & models - optimistic
…Navigator
Management = control most of the time; little control over some changes due to external factors
‘partial control’ means steering the change to avoid unforeseen obstacles
Contextualist, processual theories - assumption that change unfolds differently over time and is related to context
Change = continuous process with no guarantee of reaching “the final destination”, another destination may emerge
…Caretaker
Management = control however the ability to exercise it is severely constrained; The ‘good shepherd’ balancing forces that independently propel change; little influence over the direction of external forces; ‘deviant peers’ exist
Life-Cycle Theory - organisations pass through well defined stages
Population Ecology Theory - how the environment selects organisations for survival
Institutional Theory - change is similar and simultaneous across whole populations of organisations
…Coach
Management = intentional shaping; ‘change consultant’; building the tool set (values, skills, structures) the organisation can draw on to achieve desired outcomes
Traditional Organisational Development Theory - stresses the importance of humanism, democracy, individual development to organisational life
…Interpreter
Management = sense-making; creating meaning for other organisational members; dominating the stories and understanding about the meaning of a specific change
Sense-making Theory - Karl ...