Conflict Resolution and Team Dynamics
December 17, 2003
Part I
Craig Envelope Corporation is a printing company located in Long Island City, New York. Craig Envelope has been in business since 1972 starting out as a small printing plant of 6 employees which it?s main focus was printing envelopes for the local businesses.
Today, Craig Envelope Corporation is all purpose printing plant,. with 57 full time employees. Management is all white, the pressmen are Hispanics and Blacks, the Sales Department are all white, The office staff is blacks and Hispanics, production is all is also an all white staff.
There business accounts are now direct mailing houses and other paper houses, corporate accountants and a few small accounts. They are currently redesigning and restructuring the organization. With business increasing with over 500 accounts and wanting to expand to the intranet there are several changing they are looking into. As side from the new management changes they feel their employees are not ready for change. The organization it?s self has been a male dominant organization since the opening of the business. There are 5 female employees that work in the office, with all the rest being males in all of the other departments.
The organization as a whole is productive and prospering, but there are problems that need to be address. There are two sets of standards for the office and the plant workers. First, there is no grievance process or a Human Resources Department to addresses some of the issues . There are complaints of work assignments as doing work not related to their job, lack of advan ...