Core Competences and Relationship Management
Core competences and customer relationship in today's business world is affected effectively in many ways, to help organizations to accomplishment their objectives. These strategies help the organizations to understand and react to any challenge and achieve any goal as difficult as it appear. The organizations need to be ready for any changes in the market to adapt as soon as possible to any circumstance to keep the organization alive in business
Core competence is important in any organization. Companies must be update of the market needs to always offer good products at the best prices to their customers. That is the reason the companies must know the product of their competitors to offer similar products with best quality at best prices. As an example Flooring Market is a company that sales ceramic tile, carpet, laminates, and wood floor to mention some products. In 2006 the idea to open a floor covering store, the director of this company was to cover the necessity of the east El Paso area, which does not have at that time. One year latter Flooring Market understand tall the necessities of the floor covering customers, and offering better products that competitors at best prices in the company of best customer service in the market.
Customer relationship management consists in the relationship between organization and customers. The customers all the time are looking for the best product in the market at the best price. In this point is very important to understand the importance of customer relationship management, because the organization need to research the necessities and the buying patters to build a strong relation, ship with customers. Doing so you make the customers feel comfortable about th ...