Seaton is a medium sized town in a fairly wealthy resort area. Initially, Seaton Leisure Centre was a "non profit" public organization run by the local town council. That fact itself was a precondition for the lack of improvement and good management.
Generally speaking, any production process needs three major assets ? land, labor and capital. Seaton Leisure centre has the land and the capital ? enormous resources and facilities that can hold and support various sports activities, leisure and entertainment. What the center needs is better human resource management so that all those facilities would be run in a satisfactory way and would be attracting a lot more people. In my opinion the solution of the center's HRM problems will result in the overall improvement of the facility and will meet the recommendations of the Business Consultants. After all, people are the most valuable asset of every company.
Recruitment and Selection
This is probably the most important HRM issue for Seaton Leisure Centre. As we know, the staff turnover is high only concerning the lower positions in the organization. The management has been quite the same for the past decade. With the early retirement of three top level figures, John Anderson is faced with finding qualified specialists to take their places.
I think Susan Evans is the most promising current employee and she has the necessary qualification to take care of the recruitment and selection process. The focus should be mainly on external recruitment because the organization obviously does not have enough qualified specialists within its premises. Even though Seaton is not a large community, I am sure there will be plenty of good professionals who, provided with a developing w ...