Decision Making Model
Making decisions are an essential part of life. A decision is a judgment or choice between two or more alternatives, and arises in an infinite number of situations from the resolution of a problem to the implementation of a course of action (Decision Making). The decision making process begins in our earliest years. Although our toughest decision would have been to choose cake or candy, it required for us to make a choice or decision. The decision making process can be used in different ways in managing an organization. Ethical issues may arise, controlling inventory, hiring or firing employees, delegating duties, and scheduling staff are just a few of the many ways managers use the decision making process. There a five steps in the decision making process. When making a decision you should identify the issue, undertake analysis, evaluate the options, identify choice, and implement the plan (Decision Making). In our discussion, we will relate the five steps to a few of the many ways managers make decisions.
Scheduling staff in the decision making process
The decision making process played a successful factor with implementing a new scheduling system. For several months, staffing in my organization has been a stressful issue. Employees felt overworked and management felt a need to decrease overtime hours. In my organization, all retail locations are open seven days a week. A normal work week would consist of 40 hours. For those who are scheduled to work both Saturday and Sunday would receive 13 hours or more for overtime. In the first step of the process, we identified employees were overworked by 104 hours per month.&nb ...