1. Definition of Diversity Training
Nowadays every organization is facing differences issues : cultural, religious, gender, sexual orientations issues, age problems. Employees must be prepared to face this kind of issue and that's what is meant by "diversity training". Everything that has an impact on differences must be treated in diversity training programs. There is not ONE SPECIFIC program concerning "diversity training" i.e. many actions can be done to avoid discrimination and to understand other cultures.
2. The diversity training model : Why, What, How
a. The diversity training model
? See Appendix 1
b. The explanation of this model
WHY
- moral imperative
Multiculturalism is part of a business daily life : you can't run your business effectively if your staff is working individually and doesn't take into account differences. Nowadays it is imperative to understand and adapt to every culture.
- legal / social pressures
Sometimes discrimination can lead to lawsuits and some actions must be done to avoid discrimination: Affirmative Action, Quotas, addressing sexual harassment, bullying harassment, accession to people who have disabilities?Your business must respect those actions.
- business success and competitiveness
This aspect is related to the fact that understanding customers and suppliers leads a company to success. And, as customers, partners and/or suppliers can be international, the whole company must understand them. This is due to globalization and if your firm is doing diversity training programs it will be an advantage compared to competitors: it can increase productiv ...