Fab Sweets
The main problems that are affecting the company were the high level of labour turnover, below target production rates, high levels of scrap, the employees had little input in the decision making, therefore resulting in low motivation and job satisfaction, and didn't have enough feedback on there performance. Added to this was the conflict between the supervisors and employees in the production and packing areas, and the grading and payment levels wasn't satisfactory to the employees.
In order to rectify the problems in the departments we are going to apply different theories as to how the department may change for the better, we shall look mainly at the goal theory, Maslow's hierarchy of needs, and also Hertzberg and Mayo.
Fab sweets uses assembly lines in both the production and packing departments this could possibly be why the employees have low satisfaction and low motivation. The procedure used is similar to the theory of Frederick Winslow Taylor, called Taylorism.
If we look at the assembly line way of working we see that tasks are set to individuals specifically and the individuals aren't able to work in other areas to develop different skills, therefore making the job they do repetitive, which could lead to carelessness in doing there job, there was also low level of skills required to do the job, therefore no motivation to learn new skills. " ?Taylorism reduces the worker to an automaton and denies the worker any chance for relief or modulation of the pace of work and is enormously stressful and oppressive." www.marxists.org
It assumes that the worker is motivated by the money, in contradiction to Maslows hierarchy of needs which states that, there are eight innate needs , Transcendence, Self actualisation, Aest ...