FedEx Corporation
FedEx Corporation is a public traded company with headquarters based in Memphis, Tennessee. It operates as a courier industry with subsidiaries as Fed Ex Office, FedEx Express, FedEx Ground, FedEx Custom Critical, Supply Chain, FedEx Trade Networks and FedEx Services with 290,000 employees worldwide. (Hoovers, 2008)
FedEx is a company that supplies a customer with a service; they pick up a delivery a variety of items ranging from a letter to any other type of packaged goods. Since they do not operate in as manufacturing facility environment and produce a tangible item, the object is to satisfy all customers with the best possible service. Service providers need to place enormous attention to detail in managing throughout the organization when dealing with employee compensation, morale and commitment.
According to an article featured in Best Practices, LLC on Organizational Strategies for Improving Employee Morale goes to mention that keeping high employee morale is essential for a viable workplace. Human Resource departments are in a constant struggle with this issue and that money hardly ever equates to high moral. Employees tend to respond better to rewards, recognition, communication and flexible assignments.
FedEx has been recognized for it’s ongoing efforts to utilize career, education and development for all employees. Since its employees come into customer contact they make sure that they go through testing every six month to ensure that they possess the required skill set levels. FedEx is recognized as a leader in extensive training and keep close tabs on necessary area of training. Some of their education and devel ...