Background
? Solectron Corporation was founded in 1977 and later became the first company in the electronics manufacturing services industry to be added ti the S&P 500. It began producing solar energy products and soon after turned to building PCBs for other firms. In the 1980's Solectron focused on contract manufacturing and began providing high quality electronics manufacturing services. In the 1990s, Solectron acquired its customers manufacturing facilities and established long term contracts. These facilities were used to produce more than one type of product. Facility utilization increased as various products were produced in the same shop. By 1994 yearly revenues were in excess of $1 billion.
? Solectron manufactured products for customers in the following business segments:
? Networking
? Telecommunications
? Computers
? Computer Peripherals
? Others
1. What value did Solectron provide to its customers, and how did it evolve over time?
Value provided by Solectron
• They provided high quality products to their customers
• Technology solutions, which provided technology building bocks that helped customers minimize time to market for new products
• Global manufacturing, which provided design, new product induction, and manufacturing and distribution services
• Global services, which provided repair, upgrade, and maintenance, as well as logistics, return management warehousing and many other important post manufacturing support services
• A global mat ...