Identification
The following are key facts about the case:
• Frontier Life Insurance is one of Canada’s largest life insurance companies
• Lora started working at Frontier in the Information Centre at the age of 32 years for Hadar Rashad in the Information Centre
• Rashad has a reputation of hiring capable women and having high expectations of them, as well as giving them support early on only to block their progression up the company ranks later on
• Rashad has a dictatorial management style and gives vague direction
• Christmas party at Rashad’s home made Lora feel embarrassed due to the excessive attention that he was giving her
• The First Byte publication is produced by Lora as per Rashad’s request and it is a success with the company; however, Lora suspects that Rashad is jealous of her success
• Lora develops an end-user program that also becomes very successful even though Rashad openly voices his opinion that it will fail
• Lora’s eldest daughter is going through some issues at home
• Rashad tells Lora to go to a conference in Tennessee and that the company will reimburse her travel expenses and he encourages her to take her children so that it can be a small vacation at the end of the conference
• Rashad becomes angry with Lora and she breaks down into tears as he then tells her that her performance has declined
• Rashad tells Lora to take some time off and upon her return she notes that he has deducted these days from her vacation bank
• Lora accepts the corporate planning trainee positi ...