Gap Analysis: Global Communications
Global Communication is a Telecommunication Company that is going through some economic pressure and having seen their stock drop more than 50% over the last 3 years. They have decided to go global, but the union is not glad about the move, because they have already gave up a great deal of their education and health benefits. This led to conflict between the union and senior management. My analysis is a way to look at this situation and see how I can close the gap between the union and management, in regard to communication, ethics, and values. With looking at these issues, I would like to come up with solution and recommendation, and be able to close the gap between their present situation to reaching their end statement, and becoming that global company that stands on strong ethics, values and communication.
Issue and Opportunity Identification
With Global Communication stocks at a more than 50% decline from three years ago, they are finding themselves under economic pressure from their stockholders and shareholders as well. What is driving Global Communication stocks down is that they are facing too much competition in their industry in which they compete. Now that Cable companies are getting into the market, they have given companies like Global Communication a serious blow, because they are able to offer complete solutions to encompassing computers, television and telephone service. Trying to compete with these cable companies, Global Communication leadership developed an aggressive plan to boost Global ability to compete. They first plan on providing new services, cater to small business and consumer customers who will need local and long distance services. Glob ...