Running head: GAP ANALYSIS: KUIPER LEDA
Gap Analysis: Kuiper Leda
University of Phoenix
Gap Analysis: Kuiper Leda
Kuiper Leda, Inc. has been in operation over the past 10 years and specializes in production of electronic control units (ECUs) and microchip sensors for the automotive industry. Recently, Kuiper Leda has entered into the production of radio frequency identification devices (RFID) and has a new RFID line that has been in operation for the past six months. Kuiper Leda has just received a large order for ECUs and RFIDs from Midland Motors, which is a major company in the automotive industry. In order to meet the demand for the 250,000 ECUs and 35,000 RFIDs that Midland has ordered, Kuiper Leda must find a way to handle the urgent order and maintain current customer orders. This will require Kuiper Leda to manufacture and supply a higher volume than its current capacity can handle. By taking on this new client, the issues and challenges have become more apparent for Kuiper Leda
Situation Analysis
Issue and Opportunity Identification
The biggest issue being faced by Kuiper Leda is whether to be manufacturing both products in-house or to outsource the products completely or partially without jeopardizing their high standard of quality. Kuiper Leda has an opportunity to choose to outsource one part and manufacture the other in-house at a quality and cost savings. The workload can affect the quality of the goods if production exceeds quality. Quality at the source is frequently discussed in the context of conformance quality. (Chase, Jacobs, & Aquilano, 2006).
Maintaining its high level of quality and reliable delivery of their products also challenges Kuiper Leda. The opportunity to create a total quality manage ...