Gap Analysis: Riordan Manufacturing
All people today have different reasons for working. Some reasons for working are to pay bills or just to get a few extra bucks. However, we all work because we obtain something that we need from work. The something obtained from work impacts our morale, our employee motivation, and the quality of life. In order to create positive employee motivation, Riordan Manufacturing needs to treat their employees as if they matter.
Riordan Manufacturing is an international producer of plastic with at least 550 employees and projected earnings of $46 million. Riordan Manufacturing is entirely owned by Riordan Industries - a Fortune 1000 company with $1 billion in excess revenue. With facilities in California, Georgia and Hangzhou, China, Riordan is well equipped to perform any duties. Recently, due to declining sales and uneven profit Riordan had to make some strategic changes in the manufacturing and marketing of products. They also had to adopt a customer-relationship management system (CRM).
Situation Analysis
Issue and Opportunity Identification
Managers must be able to motivate their employees in order to get work done. Employers must first understand and appreciate the human nature of each employee, in order to be able to effectively manage them. “The most well designed performance management system will not prove useful until all those who must make performance judgments are trained in the nuances of the plan: (Dreher & Dougherty, 2001, p.17).
Riordan Manufacturing realized that they face a number of issues after conducting an employee survey, from low employee morale in the research and development section to high employee turnover in the information unit. Immediate corrective m ...