Running head: GAP ANALYSIS: RIORDAN MANUFACTURING
Gap Analysis: Riordan Manufacturing
Walter Manigold
University of Phoenix
Gap Analysis: Riordan Manufacturing
Riordan Manufacturing is fortune 1000 company that has shown some success for many years. However, over the last several years Riordan has had declining sales and uneven sales periods. In order to combat that the company has changed the sales process, they have also implemented process improvements at several of their facilities. With any company change can be stressful on management and employees alike. Employees start to question the company, and the nature of their work. This has led to a decline in morale, and motivation. The slumping sales numbers have put Riordan in a budgetary crunch. It is well known within the management team of Riordan that change in compensation and human resource practices are needed in order to retain employees. The questions lie within what changes to implement, and how to implement them. There is no perfect answer, but Riordan has taken the correct first step, and hired a consultant to look at the human resource mechanisms, and compensation plans and determine what changes are needed. From that, Executive management can decide on what changes are most cost effective now, and what changes can wait until the company is back into economic health.
Situation Analysis
Issue and Opportunity Identification
The human resource consultant that was hired noted many problems within the company. The findings were broad, and revealed several opportunities for Riordan to improve the way that it takes care of its employees, and ensures Riordan’s talent base for the future. One issue noted in the findings is the fact that Riordan pays based on seniori ...