Running head: GAP ANALYSIS: GLOBAL COMMUNICATIONS
Gap Analysis: Global Communications
University of Phoenix
Gap Analysis: Global Communications
In a world of ever increasing competition, companies are forced to look for new ways to generate value.
The following analysis of Global Communications will identify issues, opportunities and ethical dilemmas faced by the stakeholders. Additionally this analysis will compare actual performance with potential performance, presenting perspective of they are today and where the company wants to be in the telecommunication industry.
Situation Analysis
Issue and Opportunity Identification
Global Communications is facing a number of issues. First, Global Communications, like many businesses, is facing many challenges, such as capitalizing on opportunities; successfully tackling competition; profitability; and growth within the industry. Telecommunications is vital to conducting business in terms of transmitting vast amounts of data in just seconds through wire and wireless devices, cable, and satellite.
Secondly, although telecommunications services are converging rapidly, Global Communications is competing to occupy the same space and win the same customers. As the company continues to evolve within the competitive industry, the company’s stakeholders are complaining and worried about the company’s financial state after 50% depreciation in returns, and their ability to recover from changes necessary to maintain in the industry.
Finally, Global communications has been known for their philosophy “Our Edge Is People” however, because of the last negotiations with Technologies Workers Union resulting in major benefit reductions. The Union has cited the new strategi ...