GAP ANALYSIS: GLOBAL COMMUNICATIONS
Gap Analysis: Global Communications
Name
University of Phoenix
Global Communications is a company that provides customers with local and long distance telecommunication services. They have been faced with the reality that competition has grown significantly. Besides, the local and long distance competitive companies, the cable companies have now become a large part of their issues. Global Communications has several stakeholders who are faced with making decisions that are in the best interest of the company and that are ethical decisions. Global Communications has determined that they have to seize the issues and turn them into opportunities for the company.
Issue and Opportunity Identification
Over the past three years stock with Global Communications, GC has dropped more than 50 percent per share. Stockholders are not confident that with such a dramatic decrease in stock that GC will be able to rebound. Global Communications is a company that provides customers with local and long distance telecommunication services. They have been faced with the reality that competition has grown significantly. Besides, the local and long distance competitive companies, the cable companies have now become a large part of their issues. In addition, the lack of communication between management and the employees has caused the employees to question GC's loyalty. This has caused the company to risk losing the morale of their employees and has made these issues obvious to everyone, including the stockholders. Global Communications has determined that they have to seize the issues and turn them into an opportunity for the company. (Scenario Two: Global Communications)
The company has r ...