RUNNING HEAD: GLOBAL COMMUNICATIONS BENCHMARKING
Global Communications Benchmarking
Global Communications Benchmarking
It has been said that the real test of leadership comes not during the good times when there are no challenges but instead during the times of greatest challenge and adversity. It would be difficult to be in business today and not experience challenges. Challenges can include reductions in profits, communication difficulties, outsourcing, lay-offs, reductions in sales, increasing competition and any number of other types of issues. Global Communications is a company that is experiencing challenges and the company's leadership team has been forced into the position of making difficult decisions that will have long-term affects on the company and the communities in which it operates. Similarly, companies such as Kroger, Motorola, Honda, Ford and Pfizer are also facing issues which are presenting their leadership teams and employees with both challenges and opportunities. In order to better understand the issues facing these companies and others a synopsis of issues, course content, a comparison of how each company handled the real world events associated with the content and individual company summaries have been prepared.
Synopsis
Like Global Communications many of the companies reviewed have identified the need to outsource positions and job cuts to stay competitive or improve profitability in today's environment. Information Technology businesses are saving billions of dollars by outsourcing their jobs to countries like India and Philippines whose wages are significantly lower than those in the U.S. Kroger is also planning to outsource a large number of jobs and refuses to guarantee the remaining beyond 2007. Motorola is ...