Gap Analysis: Global Communications
Global Communications is facing significant competition in the technology industry. In an effort to remain competitive the company has implemented strategies that may result in undesired consequences. The following analysis will summarize the gaps between the company's current state and the company's desired state. The analysis will outline a framework of processes and activities by examining the situation, reviewing stakeholder perspectives and ethical issues. I will propose an End-State Vision, provide a GAP Analysis and summarize the knowledge I have gained in preparing this analysis. Additionally, tables will be provided as support of my findings.
Situation Analysis
Issue and Opportunity Identification
Global Communications is facing extinction due to extreme competition in the telecommunications industry. As they attempt to remain competitive, a number of issues and opportunities have arisen. Issues that may create future issues and/or opportunities are: 1) reputation, 2) contingency planning and 3) effective communication.
Global Communications is attempting to remain competitive by reducing expenses (i.e. eliminating positions and decreasing salaries). However, they currently have a reputation for being loyal to their employees. The issue here would be keeping their reputation of being employee friendly in tact while implementing their strategies. A possible opportunity would be to create a list of displaced employees that can be called upon should the need arise. As Global Communications expands into new markets, it is possible that the number of consumers will rise exponentially and additional labor would be needed.
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