Gap Analysis: Harrison-Keyes
Harrison Keyes is a global publisher of print products, specializing in scientific, technical, business books, and journals. Founded back in 1899, recent years have seen the company suffer due to low cost retailers and other obstacles making it difficult for the company to survive. To compete in new markets the company has created an initiative to go from print to electronic publishing. As a result they’ve run into obstacles that could’ve been prevented by having the proper processes in place to alleviate setbacks. The following will help to identify and resolve these problems by, identifying issues and opportunities, stakeholder perspectives and ethical dilemmas, the end state vision, and finally a gap analysis, and conclusion.
Situation Analysis
Issue and Opportunity Identification
Harrison-Keyes hasn’t properly assessed their risks associated with implementing the company’s e-book strategy, thus exposing a lack of contingency planning and also resulting in various setbacks. Risk management is a process determined by 3 steps: identifying, “determining which might problems may affect the project and documenting their characteristics”, assessment, “…prioritizing the impact of each identified risk on the project objectives, and response”, “…assigning mitigation strategies to the identified risks and ensure continued validity of the strategies”. (UOP Simulation Week 4) This provides them with the opportunity to re-evaluate the current situation and develop initiatives to be able to better handle them. Lack of “oversight” and “disaster” planning has resulted in the company not being prepared for the loss of their partnership with Asia Digital. By properly managing this risk a backup c ...