To all supervisors new and tenured.
This document will efficiently explain the proper methods for conducting supervisor’s duties within this firm. Every application will be specifically described, and will include an applied illustration for reference. These applications are highly valued within the firm and the belief of the firm that these attributes when executed properly and constantly build a highly productive and supportive team atmosphere within the company. Should any questions, concerns, or ideas of making processes better come to mind please consult your immediate supervisor or human resources representative for further clarification.
Building Communication Skills by Example.
Great supervisors realize the lifeblood of directing any set of employees or team is communication. Communication is what you use to “exchange information, inform, command, instruct, assess, influence, and persuade other people.” (Rue, 2004) In a supervisor role 90% of the job is communicating effectively with your employees, a non-effective communicator could build hurdles for the team that cause confusion, and anger. “Experienced manager know,” that poor communication, “can result in costly mistakes, low morale, and even high turnover.” (Messmer, 2005)
Supervisors should ensure that the employees are constantly informed about policies changes, changes in job processes, duties, assignments, and anything else that has changed within the business. “Effective communication can only happen when there is a free-exchange of information.” (Messmer, 2005) Deciding how to exchange that information and inform your team in a method where the knowledge is retained is a key piece in building and demonstrating effective communication skills.
Several methods can ...