What is Human Resource Management (HRM)? "It's a strategic and compre-
hensive management area that involves establishing policies, practices, and admi-
nistrative structures that focus on an organization's most valuable resource ? its
people." (Dictionary.com)
HRM is always a leadership, financial, and management issue. Employee costs
usually consume 70 to 80 percent of the budget of most organizations. By managing
human resources effectively and efficiently, you will know that your workers are
satisfied and motivated, willing to perform their duties to the best of their abilities.
Effective human resource management should help employees find meaningful work
and try to provide them with career satisfaction. It may also help an organization to
improve its performance and increase success.
In this essay, I will touch upon a few major issues and try to think of ideas
which may help to resolve them.
First of all, I believe that in era of organizational reforms and shrinking bud-
gets, providing high-quality service requires strong leadership. Leaders and mana-
gers need to have:
? Accurately predict human resource needs in order to deliver services to the
public;
? A strong workforce that is properly trained and educated to help improve
customer service;
? Be able to assign staff members to the geographic areas where they are
ne ...