Problem Solution: InterClean, Inc.
InterClean has been a major player in the sanitation industry for many years. To keep up with industry evolution InterClean has acquired EnviroTech and will be promoting a vision of providing a complete solutions/service model. This will mean providing customers with a full-range of services tailored to meet their individual needs. This will cause restructuring of departments and changes in processes and services within InerClean. This change will also create some communication, training and recruiting issues. InterClean's organizational capability includes hiring and retaining talent, developing the talent, and practicing effective management of human resources.
Situation Analysis
Issue and Opportunity Identification
InterClean is facing many new challenges and with these challenges comes opportunities. First InterClean has had no problems filling positions in their current environment. With their need to expand into new market and globally they will encounter an internal need for personnel to fill skill gaps and training of current employees to promote new expectations and goals. With the acquisition of EnviroTech, InterClean can gain some of the needed skill set for sales and marketing and leverage their knowledge to train other employees.
InterClean has started in the right direction by conducting a skill assessment of current employee. This will give InterClean HR an idea of what areas of improvement is needed and be able to match new employees to the areas that the gap shows needed improvement to achieve the current organizational goals. This gap analysis will also prove beneficial to designing training and development arou ...