TABLE OF CONTENTS
TABLE OF CONTENTS 2
EXECUTIVE SUMMARY 3
INTRODUCTION 4
WHAT ARE THE DIFFERENT TYPES OF ISO? 5
WHY HAVE IT? 7
WHO HAS IT? 8
WHO WANTS IT? WHY? 9
REGISTRATION PROCESS? 10
WHO RUNS IT? 12
WHO IMPLEMENTS IT? 13
WHO MAINTAINS IT? 14
WHAT ARE THE RISKS OF NOT HAVING IT? 15
AUDITING PROCESS? 16
Internal Audit 16
External Audit 17
INTERVIEW WITH JOYCE IRVING 18
INTERVIEW WITH BILL JEFFREY 19
CONESTOGA COLLEGE 20
CONCULSION 21
SOURCES 22
EXECUTIVE SUMMARY
Being ISO certified, what does that mean and what is required by the organization implementing it? What is the process and procedures when registering for ISO certification and what are the advantages of doing this?
ISO means International Organization for Standardization. Organizations who decide to be certified have made a predefined choice to improve their quality management if focusing on the 9000 series or if they were focusing on the 14000 series their primary concern would be environmental management.
A mandatory requirement to be certified is to go through the registration process, which involves various phases. Mainly these phases are put in place to confirm that the current documented management system will meet the standard requirements and the policies and procedures are being effectively executed. To achieve an effective Re ...