To make a long long story short, here's a bullet point of what happened:
I ate a spoiled product
I asked the crew to taste it but he refused
They offered to replace only the gravy initially but when they saw it was a mistake they change the Chicken Joy too.
Manager called me up after I informed Jollibee's customer support of the incident. She said she will make it up to me and give me gift certificates but was insulted of the 200 pesos amount (c'mon all these trouble and you just give me 200 bucks?) Anyone want's to eat a good portion of spoiled food and get 200 pesos gift certificate of their own product to probably eat another spoiled food again? Anyone?
The store manager again apologized over the phone and said she'll add more gift certificates but had an amnesia of some sort because all of a sudden within a couple of hours she forgot all about it.
Talked to area manager this time and she said she will take care of it and she will meet me personally to give another free lunch (Chicken Joy) and my additional gift certificates
She had to beg off and sent the store manager insteadwhich I clearly made known to her that I don't want to meet
Well I got my Chicken Joy but gave it away and my 500 gift certificates which I gave it away too
Overall I am not satisfied with the food, initial treatment, following treatment and for all the trouble I've been through thats why I made this blog....