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Six principles and key characteristics of CIO management in leading organizations:
1. Recognize the role of information management in creating value. An organization must recognize and accept the critical role information management plays in the success of an organization and the leadership role the CIO must assume in order to maximize the full potential of information technology.
2. Position the CIO for success. The CIO must be recognized as a full participant of the executive management team, and be given the technical and management skills to meet business needs.
3. Ensure the credibility of the CIO organization. Without credibility, the CIO organization will struggle. The CIO must have the commitment of line management; must accomplish quick, high-impact, visible successes balanced with longer-term strategies; and must learn from partnering with successful leaders in the external information management community.
4. Measure success and demonstrate results. Technical measures must be balanced with business measures, and managers must continually work to establish active feedback between performance measures and business processes.
5. Organize information resources to meet business needs. In order to execute its responsibilities reliably and efficiently, the CIO organization must have a clear understanding of its responsibilities in meeting business needs. The organization should be flexible enough to adapt to change.
6. Develop information management human capital. The CIO organization identifies the skills it needs to implement information management in line with business needs; develops innovative ways to attract and retain talent; and provides the training, tools, and methods IT p ...