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In today’s world operations management plays a key role in maintaining a competitive edge and long-term profitability for any business. Operations management is about getting the day-to-day work done quickly, efficiently, without any errors and at low cost (Chase, Jacobs, & Aquilano, 2006). While Operations Management deals with day-to-day operations efficiently, there are various specialties of operations management such as Supply Chain Management and Quality Management. Supply Chain Management consists of managing the purchasing of supplies, Inventory control management, capacity planning and distribution planning (Chase, Jacobs, & Aquilano, 2006).
Companies use supply chain management in order to gain competitive advantage in the marketplace. Organizations that use supply chain processes use various service and design strategies along with technology to manage their value chain process and interaction with suppliers and customers.
In the scenario, Kuiper Leda is a small hi-tech manufacturer that has not yet implemented supply chain practices in order to manage its supply chain process. Kuiper Leda has an opportunity to configure its supply chain in order to meet delivery needs for the order received from its customer Midland Motors. The problem is that Kuiper Leda will not be able to deliver the volume required to fulfill the order of Midland Motors with its current manufacturing capacity. Kuiper Leda will have to make a decision whether to increase in-house manufacturing capacity or to outsource manufacturing of products completely or partially.
The purpose of this paper is to benchmark and compare other companies that faced similar problems as Kuiper Leda and how they turned their chal ...