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Introduction
In today's world operations management plays a key role in maintaining competitive edge and long-term profitability for any business. Operations management is about getting the day-to-day work done quickly, efficiently, without any errors and at low cost (Chase-Jacobs-Aquilano, 2005). Lower the cost of producing and rapid delivery goods and services in their niche market make businesses highly profitable and huge competitive advantage against its competitors.
While Operations Management deals with day-to-day operations efficiently, there are various specialties of operations management such as Supply Chain Management, Quality Management and Business Process Re-Engineering. Supply Chain Management is consists of managing purchasing of supplies, Inventory control management, capacity planning and distribution planning (Chase-Jacobs-Aquilano, 2005).
Companies use supply chain management in order to gain competitive advantage in the market space. Organizations that use supply chain processes use various service and design strategies along with technology to manage their value chain process and interaction with suppliers and customers. In the current scenario Kuiper Leda is a small hi-tech manufacturer that has not yet implemented supply chain practices in order to manage its supply chain process.
Kuiper Leda has an opportunity to configure its supply chain in order to meet delivery needs for the order received from its customer Midland Motors. The problem is that Kuiper Leda will not be able to deliver the volume required to fulfill the order of Midland Motors with its current manufacturing capacity. Kuiper Leda will have to make a decision whether to increase in-house manufacturi ...