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Let it Pour: My First Assignment as Executive Assistant.
Chris is the new executive assistant to the Pat, CEO. Pat has requested Chris to identify the problems and present the findings so Pat can compose a speech to the media, Board of Directors, stakeholders, and all members of staff. Faith Community Hospital has been enforced to take a more in depth look into the mission statement, the financial status, and the performance issues within the organization. After the problems have been identified, Chris needs to recognize the causes. Once he uncovers the causes, he can present the recommendations to Pat, his boss.
IDENTIFYING THE PROBLEMS
Mission Statement
One of the problems that Chris has identified is that the mission statement is difficult to interpret because it focuses on the personal values of people. Different people have different values and therefore their interpretation will be different. Faith Community Hospital's mission statement in the UOP Material (2004) reads:
"With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values" (par. 14).
This mission statement is not specific and sounds more like an oath than a mission. It is not clear regarding the organization's vision and values, and does nothing to show patients, competitors, and staff what the hospital has to offer that is different. With the mission statement as it is now, it is hard to use to make decisions and measure if it is being lived ...