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Organizational Communications
Amy Dunn
University of Phoenix
Management Communication Skills - COMM/400
Nancy Dollar
October 3, 2005
Organizational Communications
This paper discusses the organizational flow of communications and information within a company. The company chosen for this paper is Cox Target Media (CTM).
How Information Travels at CTM Organization and the Relationship to the Communication Model
At Cox Target Media (CTM) there are a number of ways in which information must be communicated to various parts of the organization. CTM has two types of employees and these are internal and external employees. Internal employees are the production workers, management and home office teams that are the basic core group of employees. The external employees are comprised of the franchised network and company owned and operated locations. Each group is communicated to in a different way depending upon their status and relationship to the information to be communicated. The difference will be decided upon by the sender and to whom the message will be communicated to.
In the communication model the exchange of information must first be transmitted via a communication channel (Dessler, 2001). A communication channel can be any way or method in which to transmit a message. Some of these are but not limited to face-to-face, memos, reports, policies and procedures manuals, videotape reports, and e-mail. Face-to-face is by all means the most common of the communication channels (Dessler, 2001).
At CTM a communications department has been established to ensure that all levels of communication are establ ...