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Critical Thinking Case Study: Let It Pour
University of Phoenix
MGT350: Critical Thinking: Strategies In Decision-Making
Critical Thinking Case Study: Let It Pour
In the case study titled "Let It Pour: My First Assignment as Executive Assistant", Chris Smith, a soon to be graduate of the University of Phoenix, has just started a new job position as the Executive Assistant to the Chief Executive Officer (CEO) of Faith Community Hospital. Despite Chris' enthusiasm and optimism, it seems that the first day on the job will give more to think and work on than anticipated. The first meeting with the CEO, Pat, shed some light on the current situation at the hospital. Pat described to Chris the problems that the hospital is facing with regards to patient care, financial status, and community perception of the hospital. After Pat laid the situation out for Chris, an assignment was given to Chris with a high sense of urgency. The assignment entails putting together a report which will serve as the foundation for a presentation, which the CEO will give during a first-ever all-member staff meeting. The report needs to include all the pertinent information regarding the problems that hospital management is facing without giving too many of the unnecessary and off-putting details. Basically, this report needs to give the CEO some direction on what to say and how to say it. The emphasis of the report should lie in the three main goals of this hospital's management: organizational processes, ethics issues, and communication systems. In reading the case study several times, there are three main problems that can be identified.
The first problem ...