The various roles of management play important parts of the decision making process. Senior managers set the goals and clarify the mission of the organization. They engage primarily in strategic planning. This means they develop and analyze the company's mission, goals, and allocate their resources. Front-line management implements the goals set by the senior managers.
Senior managers include president or CEO. They focus on emphasizing the control and direction of the work the employees have to do to accomplish the team goals. For example, senior management includes the president of HNI. The company would not be successful without him. He is the behind the scenes guy. Although he is not seen very often, he makes very important decisions that affect the company and the employees who work there. He is responsible for the growth of the company as a whole.
Middle management use tactical planning. This enables them to interpret goal and provide specific ideas for their department that can be accomplished within a year. For example, the vice president of HNI focuses on gathering financial and operational reports. Doing this enables him to support the president decision and ideas. At HNI, the president and the vice president work fairly close together. Although they focus on different parts of the decision making process, they influence each other's decision a great deal.
Front-line management is typically supervisors and group leads. They implement operational plans. Supervisors set standards, create schedules, and report progress. For example, at HNI have many different levels of supervisors. The production supervisor and the Lean supervisor have very different responsibilities. A production sup ...