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Marketing Research
Kudler Fine Foods is a gourmet grocery store that has experienced significant growth and is now focused on expanding its services, improving the efficiency of its operations, and increasing the consumer purchase cycle. Kudler Fine Foods has continued to grow and is now ready to make significant changes to increase revenue and customer satisfaction. Kudler Fine Foods is a gourmet grocery store and recent market surveys have shown that they have continued to exceed customer’s satisfaction in every area except one: the cost of merchandise. By exploring ways to decrease costs by doing the market research, Kudler Fine Foods will experience an increase in customer satisfaction.
Market research is the method of gathering, recording and analyzing of data about consumers, competitors and the market. Market research can help create a business plan, launch a new product or service, fine tune existing products and services, expand into new markets (Armstrong & Kotler, 2005). It can be used to decide which portion of the population will purchase the product based on variables like age, gender, location and income level. It can be find out the characteristics of the target market.
Marketing research is a type of business study. It is a form of applied sociology which focuses on understanding the behaviors of customers in a market-based economy (Kerin, Hartley, Berkowitz, & Rudelis, 2006). Market research plays an important role in every aspect of an organization’s strategy of expansion. Since Kudler Fine Foods is expanding services then it needs to know about their competitors. Market research will help Kudler Fine Foods management in determining where they stand in contrast with ...