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Elisa Maldonado 00678441
MGMT340
STUDY CASE
Alex is a manager of a multinational corporation and Melinda is an “actress” (she is not a real manager) she travels around South America making sales.
Over the last three months Alex kept receiving bad reports about the sales that Melinda “made”. She always did very well but in the last three months she has been “loosing sales”. Since Alex saw something was going wrong he called her to his office and ask her what was the problem. She told him she was having some morning sickness and she also felt she was not getting any support from the people around work, they did not appreciate what she was doing. Melinda told Alex she was going to be able of increasing those sales again but she might need an assistant to go with her and a motivation to keep doing well her work, what she actually wanted was a promotion. The main problem in this meeting was that Alex was focused in the bad reports while Melinda was focused in a promotion. They did not get anything clear out of these meeting.
Two months later Alex called Melinda back to her office and the big surprise was that she was pregnant (six months of pregnancy) and the sales were the same than three months before. Alex was upset that she did not tell him before because they could have figured out something; Alex’s bosses were also upset because they did not know and he could not tell them anything since he did not know either. Alex told her that he might go to South America to find out what was the problem with her customers but she t ...