edf40wrjww2CF_PaperMaster:Desc
LO1
Managing Change
Coceptual Frameworks
And
Resistance
Explain the role of management in the change process
PC (a) the role of management in the change process
PC (b) the different conceptual frameworks used in the analysis of change
PC (c) the difficulties inherent in the role
PC (d) an explanation of what can be done to overcome resistance to change
Managing change will be more successful if management apply some simple things. Change management involves thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. If you force change on people normally problems arise. Change must be realistic, achievable and measurable. Before starting change, the organisation needs to ask certain questions:
? What do we want to achieve with this change, why, and how will we know that the change has been achieved?
? Who is affected by this change, and how will they react to it?
? How much of this change can we achieve ourselves, and what parts of the change do we need help with?
An organisation must not sell change to people as a way of receiving 'agreement' and implementation. 'Selling' change to people is not a suitable strategy for success, unless your aim is to be bitten on the bum at some time in the future when you least expect it. When people listen to a management high-up 'selling' them a change, decent people will generally smile and appear to agree, but quietly to themselves, they're thinking, "No way, if you think I'm standing for that you've another think coming?" Instead, change needs to be understood and managed in a ...