edf40wrjww2CF_PaperMaster:Desc
Master¡¦s Project in Change Management
Models and Theories of Change Review Part III
By: Carl V. Gibson
Organizational Leadership and Change Management LDR/515
Mentor: Mr. Bruce W. Webb
University of Phoenix
Date: June 17, 2007
Introduction
The people process part of change management and project management is one of the most difficult facets yet key contributors to failure related to a project. For this reason American Airlines must select the project manager and team members who will be critical to the success of the project. They need to be able to facilitate meetings, track tasks versus issues, establish the primary issue related to a conflict, the ability to empower team members and avoid ¡§scope creep¡¨ (HIMSS 2000). These people need to have excellent communication skills that will facilitate the relationship among the various team members to achieve the goals of the project. The focus with project management tends to be tentative to tasks, critical paths, and the connection to those functions and ignore the people factor that is critical for success, not enough time is spent (HIMSS 2000). To be successful at project management it is vital to have a strong skill set for both task and people supervisory skills. A wide variety of meetings are held that pay attention to the tasks and the budget management related to the project (Michael Schmidt, 2003). The human factor can at times be ignored, while it requires special attention and strategies to be successful in implementing a new project. The primary plans that have a successful track record have been founded on a quality improvement process. For a ...