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MEMORANDUM
To John Malkovich
Senior Manager of Human Resources
From Zarif Bakirova
Human Resources Manager
Date 15 October, 2007
Subject Analyze the ways to enhance listening skills of the newly hired employees thus eliminate the problems of poor performance and misunderstanding caused by them.
Recent review of the drilling and engineering department showed that for the last six months performance of the department had worsened. Before, the department was one of the best . Six months ago number of people left the department due to their personal problems. That period was very tough for the company. Whole department was actively engaged in the new project. Unexpected leave of the employees and urgent need for the workers forced managers to hire new workers in a very short period of time without substantial review. New employees had good resumes and seemed enthusiastic about the job. It was expected that in the beginning new employees will adapt to the working environment performance of the department will go down. But time was passing and the performance didn’t seem to get better. Senior managers started to get worry about the issue. If performance of the department would not increase the company can face real big problems with the project and loose a lot of profit
I as a Human Resources manager decide to examine the problem in the details. I spoke with the managers of the department. They told me about a problem with the new employees; they ...