edf40wrjww2CF_PaperMaster:Desc
Problems:
- Manufacturing problem ? only 1 site of manufacturing
- Management problem ? Nielsen autocratic leader style, he is not committed to empower his managers, engineers do not get support from management to make product innovation (time to do research).
- No research and development.
- Not skilled employees, salaries are not competitive which causes high turnover,
- When they set up the process they copy the process from boiling.
- The company does not make money
- The company is taking more orders that it can handle ? delays.
- Suppliers are also late
- They do not a lot about the equipment.
- Nobody in charge of every account.
- Centralization ? everything needs to be decided by Nielson.
Cause of Problems:
- Management does no have knowledge of the industry.
- The two industries are very different: Standard process vs. made to order process, job shops (every order meets customer requirement), customization.
Winners: Quality, on time delivery,
Qualifier: customer service,
Losers:
Root Problem: Nielsen did not empower employees and keep the organization very centralized, running 2 different divisions the same way.
Nielsen problem (not educated)?? Management? The management style has a conflict with the industry. New product, new market, new process that allow flexibility.
If he did not how to do it he could have empowered employees, very centralized.
The company ha ...