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Abstract
Organizational behavior studies organizations and the individuals or groups who make up the organization. The terms organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning will be defined and examples of how these terms are used in the banking business will be given.
Organizational Behavior Terms
Organizations today are using resources that were considered taboo only twenty years ago. Organizations have been studied and through these studies it has been found that organizations are just like living organisms. Terms of organizations basics means have been defined for all to understand and use in everyday working life. Throughout this paper we will discuss these terms and provide examples of these terms are used within the banking business. To start we will discuss the term itself, organizational behavior.
Organizational Behavior
Organizational behavior is defined as the study of individuals or group's behavior in the workplace and how that behavior inhibits or facilitates the company to achieve its goals (Hunt, Osborn, and Schermerhorn 2005). In order for companies to achieve goals they must acknowledge that their workforce is the backbone of the company. Most companies try to control their workforce by offering incentives. For example, the author use to work for Bank of America and they offered a program called "child care plus." This program would help the companies members pay for child care so the members would not be able to use their children as an excuse to miss work. B ...