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Organizational Behavior
University of Phoenix
Organizational Behavior
In today’s society, change is inevitable. An organization’s culture can either assist or hold back change. Most managers will anticipate a need for change in order to decrease the gap between the desired and actual production goals. Kudler Fine Foods has experienced significant growth and now sees the opportunity to expand the services that are offered, improve efficiency of operations and increase the number of purchases each consumer makes by increasing loyalty and profitability of each consumer. Brenda Wagner, Director of Administration and Human Resources of Kudler Fine Foods, has asked Team C to evaluate and assess the level of readiness for change the company is currently at. This paper will evaluate the company’s organizational culture and structure, the company’s leadership style and provide examples of both internal and external forces that could drive change at Kudler Fine Foods.
Kudler Fine Foods Organizational Culture
“An organization culture is a system of shared values, assumptions, beliefs, and norms that unite the members of an organization” (Gomez-Mejia& Balkin, 2002). Kudler Fine Food is an example of a company that has an organizational culture. Kathy Kudler is the founder and president of Kudler Fine Food. She had a strong passion for gourmet cooking and gourmet food. Frustrated with having to travel all over town for gourmet food, Kathy decided to open a gourmet restaurant and shop. Her dream became a reality when she opened her first store in 1998. One aspect of the Kudler Fine Food culture is to be ...