AN OVERVIEW ON ETIQUETTE
Etiquette fundamentally prescribes and restricts the ways in which people interact with each other, and show their respect for other people by conforming to the norms of society. Modern Western etiquette instructs us to: greet friends and acquaintances with warmth and respect, refrain from insults and prying curiosity, offer hospitality equally and generously to our guests, wear clothing suited to the occasion, contribute to conversations without dominating them, offer a chair or a helping arm to those who need assistance, eat neatly and quietly, avoid disturbing others with loud music or unnecessary noise, follow the established rules of a legislature upon becoming a member, arrive promptly when expected, comfort the bereaved, and respond to invitations promptly.
Organizations should encourage and advancement of civility through Understanding and clear communication skills. Good manners come from the inside. They reflect the principles of self-respect and respect for others. They give us confidence. We must realize that for every action, there’s an equal and opposite reaction. We need to respond rather than react, and that takes some reflection so we can arrive at a mindset that creates mutual Advantage. Once we establish that mindset, the mechanics of etiquette easily Support it. Thus, good manners create good relationships and good Relationships create good business. It is not the other way around.
In the American colonies Benjamin Franklin and George Washington wrote codes of conduct for young gentlemen. The immense popularity of advice columns and books by Miss Manners shows the currency of this topic. Even more recently, the rise of the Internet has necessitated the adaptation of existing rules of conduct to create Netiquette, wh ...