Three Day Orientation
Day 1: Introduction and Job Description
• Day 1 of training will be done entirely in classroom format. This will give the participants a chance to learn about the company and the job and to ask any questions that may arise during the discussion.
Introduction: (A Welcome)
• Introduce yourself and your role in the company
• Allow training participants to introduce themselves, encourage them to give their names, tell a little bit of personal information about themselves (including previous jobs they have had), and the store that they will ultimately be working in; Encourage them to tell you what they are hoping to learn in this session and what they feel are their greatest strengths and weaknesses pertaining to this position.
• Give a brief history of the organization
• Give an explanation of the objectives of the organization, the hierarchy in the organization,.
• Give an explanation of the roles of each major department and how things relate to one another within the organization
About the Job:
• Give an explanation of the job
• Tell participants what is expected of new employees including:
o Attitude – the proper way to greet and deal with the customers; the proper way to deal with co-workers.
o Reliability – each employee is expected to show up for their scheduled shift on time; repercussions for being (continuously) late or absent; the procedure the should be followed if an employee knows they will be late or need time off
o Initiative – explain to participants that every company ...